*We accept PayPal payments, Etsy direct payment Visa & Master card is accepted.
*Please understand we do not accept Money Order.
*You may combine all of your items into one payment for shipping discount.
*Please email me when ready to pay. Please pay within 10 days.
*We appreciate your business. Thank you.
* In-stock items will ship in approximately 2 to 5 business days from time of payment.after
* Made to order items will ship 5 to 8 days from time of payment - depending on how many orders I have before you. Please email me for any inquiry.
***We ship US and international orders via USPS first class mail. For U.S. shipping time is 2 - 7 days and international varies (Post office claims 6 - 10 days but we have seen 2 - 5 weeks depending on location and season).
~~PLEASE NOTE FOR INTERNATIONAL ORDERS: Please make sure your shipping address reflects on your PayPal mailing address. We will ship to the address on PAYPAL unless otherwise indicated via Message to Seller email to us.
CUSTOMS INFO: I can't be held accountable for the time that packages are held in customs, or other unforeseen delays due to weather or by the USPS. Be sure to order early or choose a shipping upgrade for faster service if you are in a rush to receive your order! Please also note that customs fees and charges have nothing to do with your prepaid shipping costs, and are not covered in your Etsy purchase.
Thank you for your understanding. As the holiday approaching, it might be even taking longer than expected. Please order early.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
****PLEASE READ OUR POLICY FOR RETURNS & EXCHANGE
I want you to be happy with items from me. I try my best to include photos for size, and describe measurements in inches and centimeters in my descriptions. Please understand that colors can vary from monitor to monitor.
*** If You would like to return an item, please do so within 14 days of receiving it, in its new, unworn, and original condition. Original shipping costs will not be refunded. Return shipping costs are the responsibility of the customer. All returned items must be insured.
***There is 15 % restocking fee on return items as I need to take restocking, shipping time and materials into mind.
* NO return on custom ordered items.
Thank you for your understanding.
Thanks so much for ordering with SunVdesigns! I hope you are happy with your purchase. Please do me a huge favor and post a feedback for my shop by clicking Your Account > Purchases & Reviews! .We will
appreciate a positive feedback with an overall five(5) star ratings from you.
If you have any problems, please let me know before leaving negative or neutral feedback. Just contact me and I'll be happy to work something out with you.
Thank you and I hope you enjoying shopping with us.
Please read our policy before purchase.
All items are subject to 15 % restocking fee if returned since they are handmade.
For International buyers, Please read my store policy before place an order. Please email me for any concern.
*We ship through USPS FIRST CLASS INTERNATIONAL shipping service which is lowest shipping cost but does not provide tracking information until item arrives to destination. You may want to upgrade to Priority mail INTERNATIONAL service if you would like to receive tracking information.
Thank you for your understanding.